Frequently asked questions

Collapsible content

check_box

Will this actually help my carpal tunnel or arthritis?

Yes — the Velory uses EMS pulse therapy which works below the surface to release nerve pressure and restore circulation. This targets the root cause of carpal tunnel and arthritis pain rather than just masking it like ice or creams do. Most customers notice a difference within the first week of daily use.

check_box

Is it safe to use every day?

Absolutely. It's designed for daily use — just 15 minutes a day is the recommended session. Start on a lower intensity setting and work your way up as your body adjusts. Apply a small amount of lotion beforehand for best comfort and conductivity.

check_box

What if it doesn't work for me?

We back every order with a 30-day money-back guarantee. If you don't feel real noticeable relief — for any reason — contact our support team within 30 days and we'll make it right. No hassle, no questions asked.

check_box

Can I use it while working or watching TV?

Yes — that's exactly what it's designed for. Strap it on, set your mode and intensity, and go about your day. Cordless and lightweight means it never gets in your way. It's also perfect for post-workout or sports recovery — whether you've been at the gym, on the court, or doing any physical activity, the EMS therapy helps reduce hand and wrist fatigue so you bounce back faster.